The HealthCorps Navigators program is integral to improving the quality, capacity, and accessibility of the healthcare for patients with complex health and social needs in Camden.
The HealthCorps Navigators program of the Camden Coalition of Healthcare Providers supports hands-on opportunities for recent college graduates to serve and learn with Camden’s health and community providers, while helping patients with complex health and social needs. There is a tremendous need for Navigators to provide essential, yet un-resourced services such as patient coaching, promoting healthcare financial literacy and connecting patients to social supports. Navigators enable the Coalition and its provider members to reach more high needs patients than they would otherwise be able to reach.
Navigators provide community outreach and patient education, and create linkages to meet the health and social needs of patients with a history of hospital utilization for chronic disease related conditions. Working alongside nurses, social workers, and community health workers, Navigators engage high-utilizing patients in their homes and communities. The teams do weekly home visits, accompany patients to primary care and specialty appointments, and connect patients to community resources that will enable them to become engaged in their own care and stay out of the hospital. Navigators also lead public campaigns and community service projects to promote broader awareness and involvement in practices that are critical to better health.
After completing their year of service many Navigators further their studies and careers in healthcare, often remaining in the Southern New Jersey area.